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Tell us what you are running and what is going wrong. You will get a considered reply from someone who has actually looked, not a templated sales response.
Send us your system and the problems you are seeing. We will review it at no cost and come back with what we found and what we would do first.
We reply to every request personally, usually within one business day.
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FAQ
A few things people usually check first.
Yes. Most of the systems we work on were built by someone else. We start by understanding the existing code, stack and hosting, then tell you what we found before recommending any maintenance or improvement work.
For most work, yes. What we need varies by task, though: a hosting or CMS issue may need nothing more than admin access, while a code-level fix needs the repository. We tell you exactly what access is required before we start, and we ask for the minimum that lets us do the job.
Yes. That is the core of the service. We are set up to read unfamiliar systems, work out how they behave, and make careful changes without a full rewrite.
Usually, yes — but we start with a performance assessment rather than assumptions. We measure where time is actually spent, identify the real bottlenecks, then optimize those. Guessing at performance work tends to waste money without moving the numbers.
Yes. Our ongoing maintenance model covers regular updates, monitoring, bug fixing, security review and performance work on a continuing basis. Scope is agreed against your actual system rather than a fixed package.